August « 2010 « Email Marketing Pro Blog
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Archive for August, 2010

Images not showing up in your emails? Here’s how!

Tuesday, August 24th, 2010

You can create rich, colorful emails by inserting any images you want into your outgoing emails using Email Marketing Pro.  But, you must ensure that the images you are using are hosted on a web server or file server that is accessible to the World Wide Web.

Email Marketing Pro does not support embedding images into emails. This means you cannot browse to an image on your hard drive, insert it into an email, and excpect any recipient on the World Wide Web to be able to view it. The reason why we do not support embedded images is because email clients such as Outlook or Thunderbird treat these images as “inline attachments.” Security settings in the email clients can be configured to block all inline attachments, thereby, disabling the recipient’s ability to view the image at all.

What most serious email marketers do (see any email you get from large companies such as Target or KMart) is host the image on their web server. They will then set the source of the image to the web address of where the image is being hosted. This ensures that anybody on the web can view the image.

  1. Upload your image to your web server or image host. If you do not have a web server, you can use an image host such as
  2. Browse to your image on the internet. For an example, check out the following image being hosted on Photobucket: Click here to view the image See the web address of the image that appears in your web browser’s address bar?
  3. Insert the web address of the image into the picture source of the picture you insert into your email.

Is it possible to import a Microsoft Excel database into Email Marketing Pro?

Tuesday, August 24th, 2010

Yes, but you have to save the file as tab-delimited or comma separated file first.

To do this in Excel, choose File–>Save As and select “Tab Delimited” or “Comma Separated” in the “Save As Type” box.  Save the .txt file or .csv file to your C:\ drive or some other place where you can find it easily.

Make sure when you save the new file that you do not put spaces in the file name, as this will cause an error when trying to import the file.

Applies to: Email Marketing Pro 2010

Release Scheduled August 25th

Tuesday, August 24th, 2010

A release of Email Marketing Pro (free, professional, and small business versions) is scheduled for August 25, 2010 which will provide the following enhancements and bug fixes:

  1. Fix: “This program has stopped working” message occurs when executing the free version, due to SMTPQ Manager reference in the free version
  2. Fix: Import fails if user clicks id field for the header in the data import
  3. Fix: Import fails if spaces are in the folder name (SB Version)
  4. Enhancement: Allow user to import the subscribed field in the import contacts window
  5. Fix: Personalization placeholders sometimes appear in the subject of the email, rather than the body
  6. Fix:  Email field size in CampaignResult table should be 250. Prevents campaign from executing if the email address is longer than 250 characters
  7. Enhancement: Add Browse buttons to Queue Manager to browse to queue directories
  8. Enhancement: Add a check to ensure the queue service was running properly before sending a message (Small Business Version)
  9. Enhancement: Move database to ApplicatoinData folder to prevent Vista Virtual Store from overwriting the new database when EMP is reinstalled.
  10. Enhancement: Ability to copy/paste saved message so that an existing message could be used as template for a new message
  11. Enhancement: Ability to issue TLS command to SMTP Server
  12. Enhancement: Ability to run on 64 bit version of Windows